Participants use Link2Feed to intake clients and record services. Intake clients by collecting basic information to build their household’s profile (first and last name, gender, address, household members, etc.), in addition to other administrative data, such as housing status, employment type and income, and assistance programs. If you distribute TEFAP product, this uniform intake process digitally stores the TEFAP form. You will not collect this information every time someone visits your agency. After the initial intake questionnaire, Link2Feed creates a household profile that makes documenting subsequent visits quick and easy.
Annual updates to the profile are encouraged to maintain up-to-date records. If you distribute TEFAP product, Link2Feed automatically prompts for TEFAP recertification each year. If a patron does not wish to answer the intake questions, they are still given assistance. Agencies do not deny service because a patron declines to provide some or all information during the intake process.